When a client has dedicated to coaching, they frequently do not have anything to exhibit for his or her courageous self-investment. This is among the many challenges from the helping professions — much from the work we all do is ‘intangible’ or difficult to evaluate.
So, whenever you send professional-searching assessments and training tools for your client, it’s an effective way of demonstrating exactly what a wise investment the consumer makes. As well as better, it provides them something tangible to determine and keep, while causing you to appear professional and arranged.
Now, you could simply send them a Welcome email together with your assessments and training tools as attachments. However I completely recommend delivering your customers a Welcome Pack or binder within the (snail) mail including some printed assessments or coaching tools. Get creative. A colourful folder having a hands-signed welcome letter, your branded materials along with a small, fun welcome gift — pens, publish-its or perhaps a notebook is good. It’s a very good way to surprise and delight the consumer, in the end, who does not prefer to receive gifts within the mail?
Delivering some type of specific welcome means have something to go over and focus on together with your clients in early sessions (while they are becoming accustomed to how coaching works) Helping you’re able to know your customers — and for that reason deliver value — faster.
Additionally, it implies that in the day they receive their coaching tools they are already being coached, because they are researching themselves. It will get them in to the mind-group of focusing on themselves among sessions (when you are not around) helping them learn self-reliance.
So, what assessments and training tools to make use of with a brand new client? Well, clearly this will depend on the type of coaching you are doing, but everyone knows our lives, responsibilities and careers are inseparable. So, why don’t you begin by searching at just how they live their lives presently and just how they think about this?